Technology Specialist

Technology Specialist

Locations: Dallas, Houston
Departments: Information Technology

Stream currently has two Technology Specialist openings.  One opportunity is based in Dallas, Texas and the second opportunity is based in Houston, Texas.  Interested and qualified candidates, when submitting their resume, should specify their preferred work location.

Stream is currently looking for a technology specialist who has a strong background and career in the IT field.  Diverse role will involve a wide array of technology and help desk tasks. The position will assist the information technology team providing technology support to internal employees.  Ideal candidate will have a strong technical background with a preferred background in help desk support, telephony, and network administration.

At Stream, we realize that our success begins and ends with our people. As a result, we work hard to attract and retain the best talent in the industry. These high-caliber professionals come together to create a distinct culture that is best summarized by our firm’s values: Nice. Smart. Honest. Passionate. More information on the firm is available on the About Stream page.

QUALIFICATIONS

  • BBA, BA, or BS in IT or business-related field or IT Technical Certification
  • 2+ years technical experience in IT-related field
  • Superior customer service and communication skills
  • Willingness and ability to travel
  • Willingness and ability to be on-call 24/7 for emergencies

RESPONSIBILITIES

  • Provide on-site setup, configuration and technical support of computer equipment
  • Provide hardware and software support and help-desk functions to internal customers
  • Order equipment and maintain accurate records of all equipment orders and inventory
  • Install, configure and support hardware and operating software such as Windows XP/7/8, MS Exchange, Windows 2008/2012 Server Active Directory
  • Configure users, email, and network security
  • Install, configure, and support printers, scanners and other internal/external devices
  • Install, configure, and support productivity software such MS Word, Excel, PowerPoint, Outlook, Adobe Acrobat and Internet Explorer
  • Smart phone configuration and support including iOS, Android and Microsoft mobile technologies
  • Review technical publications, articles, and abstracts to stay abreast of technical developments in the industry
  • Possess technical writing skills and communication skills.
  • Cross-train in other areas as required

EDUCATION

  • BBA, BA, or BS in IT or business-related field or IT Technical Certification