Because people are at the core of Stream’s success, we’ve learned to identify the most talented individuals that contribute to our unique culture of service and leadership. As Stream continues to grow its business and people, we are taking this opportunity to spotlight our talented employees from all service lines, cities, and departments. These individuals are selected because they have had a significant impact on Stream, the commercial real estate industry and the local community.
For those that don’t already know him, we would like to shine a spotlight on:
Adam Hamstra, Building Technician II for Stream Realty Partners in Austin. An employee of Stream for 1 ½ years, Adam supports the entire LINK industrial portfolio in Austin, which includes 60 properties. Originally from Center, TX, Adam has been living in Austin for about 12 years now. He received his associate degree in HVAC from Austin Community College.
According to Amanda Coupe, Regional Managing Director, Property Management for Austin, San Antonio and El Paso, “Adam is one of the most hardworking individuals on our team. Dependability and loyalty run deep in his veins, he’s someone that our tenants rely on to get the job done, however challenging or untimely it might be. Adam has embraced the values of Stream since day one, his positive attitude and loyalty to the company are apparent in the work he does on a daily basis.”
What was it that initially drew you to Stream?
I was contacted by a property manager who I had worked with at a previous company (ABM), and she thought I would be a great fit for the role at Stream.
Can you tell us a little bit about your role at the company?
I’m a building technician overseeing the buildings within the entire Austin LINK industrial portfolio, which encompasses 60 properties totaling five million square feet. My responsibilities include anything from building inspections, completing work orders to keeping property management up to date with any issues so they can communicate with the client, if needed. Our team consists of a Property Manager, Assistant Property Manager and a Property Management Associate.
What first attracted you to this type of work?
After graduating from HVAC school, one of my instructors recommended me for a job at a commercial building maintenance company called ABM. I find the technical side of this kind of work to be appealing, but I also really enjoy the day-to-day, face-to-face interaction with people—although that’s a little different these days.
What advice would you give to someone looking to enter your industry?
It’s hard work, so you need to stay focused, and always deliver on what you promise. Striving to provide excellent customer service each and every time builds trust with your customers.
What do you love about your job?
Every day brings something different, especially with a portfolio of this size. I’m always learning something new, which keeps me on my toes. I also enjoy traveling around to the different properties within the portfolio—the change of scenery definitely keeps it interesting.
What are the most important skills you need to do this job well?
The ability to troubleshoot and a whole lot of patience. Being professional and knowledgeable is really important in this role, I always want to ensure that I’m representing Stream in a positive light with the tenants I’m assisting, because I’m the face of the company within the buildings I’m servicing.
How do you define leadership?
Always being there for your team when they need you. I’m a strong believer in giving credit where credit is due. A good leader leads by example, performing their job with honesty and integrity—always.
What is one characteristic every leader should possess?
What’s the most significant challenge you currently face in your work?
The pandemic has certainly made our working routine a bit more challenging, especially when it comes to building maintenance. The whole landscape has changed in terms of safety and how a building operates. The obvious precautionary measures like wearing the proper PPE to maintain safety for ourselves and everyone around us in the properties we’re servicing has been the biggest physical change. It has impacted our day-to-day in the sense that we have to be more flexible in how we work. Sometimes we’ll go into a space before or after a tenant is there to make them feel safer. It really comes down to ensuring you’re providing that level of comfort people need during these uncertain times.
Do you have a favorite sports team?
I’m not a huge sports fan, but my son and I started going to Texas Stars hockey games last year, at the Cedar Park Center. They are the minor league hockey team in Austin. It was a fun way to spend time together and hopefully we’ll get to do it again soon.
What is your favorite part of city and why?
One of the best things about Austin is all of the great options for BBQ. I’m always trying to find new and exciting BBQ restaurants to try around town. My favorites are Terry Black’s and Salt Lick, which is an Austin staple.
What is the best way to spend a Saturday in Austin?
I usually spend Saturdays with my family. Depending on the time of year, it could be anything from cheering on my daughter in a basketball game to watching my son play soccer. My son and I also love going fishing. We love being outside, getting out there and enjoying the great outdoors as a family is one of my favorite things.