Legendary CX
Driven by our values of smart, honest, nice, and passionate, Stream’s Property Management platform has been dedicated to delivering service excellence since its founding in 1996. As the needs of our customers evolve, service excellence is now just the baseline expectation. In concert with our customers, we have developed the next level standard of service.
Starting with focused training that empowers our people to create memorable interactions and experiences, and building on Stream’s strong customer-centric foundation, we developed Legendary CX, our elevated Property Management offering. At no additional cost to our clients, we deliver a distinctive customer experience through a hospitality-driven service model for our managed assets. This distinction will drive greater tenant retention and fortify the brands of those assets in our focused care.
Ingrained in our DNA and woven into the fabric of our service delivery model, Legendary CX offers:
- Hospitality mindset coupled with tailored offerings for each asset
- Meaningful interactions that create unique, sought-after experiences
- An exemplary level of care and attention to detail
- Execution through the lens of both the owner and the tenant
We know customer experiences should be anything but ordinary—they should be memorable. They should be legendary.
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Connections & Communications
- Solution driven responses, we Listen, Learn, Resolve, and Communicate
- Strong, consistent, and professional communication
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Dedication to Service
- Anticipating customer needs, and exceeding expectations
- Authentic and personalized service delivery
- Going above and beyond to elevate service
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Care & Support
- Teams that are empowered to act and provide solutions
- Living our core values—Nice, Smart, Honest, Passionate—in every interaction
Case Studies
The Company We Keep
- 3 Edgewood
- Adtalem Global Education
- AFIAA
- Allied West Paper Corp.
- American Integrity Insurance
- AMTrust Realty Corp.
- Angelo Gordon
- Ares Management
- Asana Partners
- AustralianSuper
- Automann
- Beacon Capital Partners
- BentallGreenOak (BGO)
- Boyd Watterson Asset Management, LLC
- Brookfield Properties Group
- BRW Architects
- BSN Sports
- Cart.com
- Charter Communications
- Choate Construction Company
- Clarion Partners
- Core Property Capital
- Cousins Properties, Inc.
- CP Group
- Crow Holdings
- Daikin (formerly Goodman)
- Dalfen Industrial, LLC
- DRA Advisors LLC
- 3 Edgewood
- Adtalem Global Education
- AFIAA
- Allied West Paper Corp.
- American Integrity Insurance
- AMTrust Realty Corp.
- Angelo Gordon
- Ares Management
- Asana Partners
- AustralianSuper
- Automann
- Beacon Capital Partners
- BentallGreenOak (BGO)
- Boyd Watterson Asset Management, LLC
- Brookfield Properties Group
- BRW Architects
- BSN Sports
- Cart.com
- Charter Communications
- Choate Construction Company
- Clarion Partners
- Core Property Capital
- Cousins Properties, Inc.
- CP Group
- Crow Holdings
- Daikin (formerly Goodman)
- Dalfen Industrial, LLC
- DRA Advisors LLC
- Drew Eckl & Farnham
- Energy Transfer
- Fruit of the Earth
- Galderma Laboratories
- GID Investment Advisers, LLC
- Good Sportsman Marketing
- Gunster, Yoakley & Stewart
- HBK Services
- Hillwood Investment Properties Services, LP
- Iru
- ISN Software
- K&M Tire
- Kanner & Pintaluga
- KBS Capital Advisors, LLC
- Kenco Logistic Services
- L.E.K. Consulting
- Link Logistics Real Estate Management LLC
- Locke Lord
- Lockton Companies
- Matador Resources
- Match Group
- Meriton
- Mesquite Modules Corporation
- MetLife Investment Management, LLC
- Modular Power Solutions
- Morgan Stanley Real Estate Advisors, Inc.
- Munsch Hardt Kopf & Harr
- Nortwood Investors
- Drew Eckl & Farnham
- Energy Transfer
- Fruit of the Earth
- Galderma Laboratories
- GID Investment Advisers, LLC
- Good Sportsman Marketing
- Gunster, Yoakley & Stewart
- HBK Services
- Hillwood Investment Properties Services, LP
- Iru
- ISN Software
- K&M Tire
- Kanner & Pintaluga
- KBS Capital Advisors, LLC
- Kenco Logistic Services
- L.E.K. Consulting
- Link Logistics Real Estate Management LLC
- Locke Lord
- Lockton Companies
- Matador Resources
- Match Group
- Meriton
- Mesquite Modules Corporation
- MetLife Investment Management, LLC
- Modular Power Solutions
- Morgan Stanley Real Estate Advisors, Inc.
- Munsch Hardt Kopf & Harr
- Nortwood Investors
- Nucleus RadioPharma
- Parker Poe Adams & Bernstein
- Piedmont Office Realty Trust
- Polsinelli
- Principal Real Estate Investors, LLC
- Prologis, Inc.
- Regent Properties
- RMR Group
- Scout Capital Partners
- ShipBob
- Sidley
- Simpson Tacher & Bartlett
- Slate Asset Management
- Stockbridge Capital Group, LLC
- Taft Stettinius & Hollister
- Tamares Real Estate Holdings
- Taurus Investment Holdings
- Texas Capital Bank
- The Container Store
- Trina Solar
- Trintech
- Vornado Realty Trust
- Weil, Gotshal & Manges
- Whitley Penn
- Wisenbaker Builder Services
- Xpedient Management Group
- Yardi Systems
- Nucleus RadioPharma
- Parker Poe Adams & Bernstein
- Piedmont Office Realty Trust
- Polsinelli
- Principal Real Estate Investors, LLC
- Prologis, Inc.
- Regent Properties
- RMR Group
- Scout Capital Partners
- ShipBob
- Sidley
- Simpson Tacher & Bartlett
- Slate Asset Management
- Stockbridge Capital Group, LLC
- Taft Stettinius & Hollister
- Tamares Real Estate Holdings
- Taurus Investment Holdings
- Texas Capital Bank
- The Container Store
- Trina Solar
- Trintech
- Vornado Realty Trust
- Weil, Gotshal & Manges
- Whitley Penn
- Wisenbaker Builder Services
- Xpedient Management Group
- Yardi Systems
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