Services
Legendary CX
Driven by our values of smart, honest, nice, and passionate, Stream’s Property Management platform has been dedicated to delivering service excellence since its founding in 1996. As the needs of our customers evolve, service excellence is now just the baseline expectation. In concert with our customers, we have developed the next level standard of service.
Starting with focused training that empowers our people to create memorable interactions and experiences, and building on Stream’s strong customer-centric foundation, we developed Legendary CX, our elevated Property Management offering. At no additional cost to our clients, we deliver a distinctive customer experience through a hospitality-driven service model for our managed assets. This distinction will drive greater tenant retention and fortify the brands of those assets in our focused care.
Ingrained in our DNA and woven into the fabric of our service delivery model, Legendary CX offers:
- Hospitality mindset coupled with tailored offerings for each asset
- Meaningful interactions that create unique, sought-after experiences
- An exemplary level of care and attention to detail
- Execution through the lens of both the owner and the tenant
We know customer experiences should be anything but ordinary—they should be memorable. They should be legendary.
A Service Experience That Drives Value
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Connections & Communications
- Solution driven responses, we Listen, Learn, Resolve, and Communicate
- Strong, consistent, and professional communication
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Dedication to Service
- Anticipating customer needs, and exceeding expectations
- Authentic and personalized service delivery
- Going above and beyond to elevate service
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Care & Support
- Teams that are empowered to act and provide solutions
- Living our core values—Nice, Smart, Honest, Passionate—in every interaction
Case Studies
OUR CLIENTS
The Company We Keep
- 4M Investments, LLC
- Accesso Partners LLC
- AEW Capital Management, L.P.
- AFO Capital
- Agellan Capital Partners, Inc.
- Asana Partners
- ATCAP Partners
- Barings LLC
- BentallGreenOak
- BentallGreenOak
- Black Creek Group
- Boyd Watterson Asset Management, LLC
- Brennan Investment Group, LLC
- Brookfield Properties Group
- Cabot Properties, Inc.
- Capital Properties
- CapRidge Partners LLC
- CenterPoint Properties Trust
- Century Associates
- Cereris Resource Development, LLC
- CFT Development, LLC
- Champion Partners, Ltd.
- CIM Group, L.P.
- CIP Real Estate LLC
- Circle Industrial
- Clarion Partners LLC
- 4M Investments, LLC
- Accesso Partners LLC
- AEW Capital Management, L.P.
- AFO Capital
- Agellan Capital Partners, Inc.
- Asana Partners
- ATCAP Partners
- Barings LLC
- BentallGreenOak
- BentallGreenOak
- Black Creek Group
- Boyd Watterson Asset Management, LLC
- Brennan Investment Group, LLC
- Brookfield Properties Group
- Cabot Properties, Inc.
- Capital Properties
- CapRidge Partners LLC
- CenterPoint Properties Trust
- Century Associates
- Cereris Resource Development, LLC
- CFT Development, LLC
- Champion Partners, Ltd.
- CIM Group, L.P.
- CIP Real Estate LLC
- Circle Industrial
- Clarion Partners LLC
- Cousins Properties, Inc.
- Crow Holdings
- Dalfen Industrial, LLC
- Douglas Capital
- Douglas Development Corporation
- DRA Advisors LLC
- Duke Realty Corporation
- EastGroup Properties, L.P.
- Entrada Partners
- Equus Capital Partners, Ltd.
- Exeter Property Group Advisors, L.P.
- Fairway Management Group
- Fortis Property Group
- Franklin Street Properties Corporation
- Gemini Rosemont
- GI Partners
- GID Investment Advisers, LLC
- Goddard Investment Group, LLC
- Goldenrod Companies LLC
- Greenlaw Partners, LLC
- Greystar Real Estate Partners
- Headington Companies
- Healey Weatherholtz Properties
- Healthcare Realty Services Incorporated
- Heitman Capital Management, LLC
- Hillwood Investment Properties Services, LP
- Hines Interests, L.P.
- Cousins Properties, Inc.
- Crow Holdings
- Dalfen Industrial, LLC
- Douglas Capital
- Douglas Development Corporation
- DRA Advisors LLC
- Duke Realty Corporation
- EastGroup Properties, L.P.
- Entrada Partners
- Equus Capital Partners, Ltd.
- Exeter Property Group Advisors, L.P.
- Fairway Management Group
- Fortis Property Group
- Franklin Street Properties Corporation
- Gemini Rosemont
- GI Partners
- GID Investment Advisers, LLC
- Goddard Investment Group, LLC
- Goldenrod Companies LLC
- Greenlaw Partners, LLC
- Greystar Real Estate Partners
- Headington Companies
- Healey Weatherholtz Properties
- Healthcare Realty Services Incorporated
- Heitman Capital Management, LLC
- Hillwood Investment Properties Services, LP
- Hines Interests, L.P.
- IDI Logistics, LLC
- Invesco Advisers, Inc.
- J.P. Morgan Investment Management Inc.
- Jackson-Shaw Company
- KBS Capital Advisors, LLC
- Kohlberg, Kravis Roberts & Co. L.P.
- L&B Realty Advisors, LLP
- LaSalle Investment Management, Inc.
- Link Logistics Real Estate Management LLC
- M2G Ventures LLC
- Macquarie Group Limited
- Manulife Investment Management
- Mapletree US Management, LLC
- MetLife Investment Management, LLC
- MIG Real Estate, LLC
- ML Realty Partners, LLC
- Morgan Stanley Real Estate Advisors, Inc.
- New York Life Real Estate Investors LLC
- Nuveen Real Estate
- Onni
- Onward Investors, LLC
- Outour Storage Investments
- Paragon Real Estate Investments
- Pennybacker Capital, LLC
- PGIM Real Estate
- Principal Real Estate Investors, LL
- Prologis, Inc.
- IDI Logistics, LLC
- Invesco Advisers, Inc.
- J.P. Morgan Investment Management Inc.
- Jackson-Shaw Company
- KBS Capital Advisors, LLC
- Kohlberg, Kravis Roberts & Co. L.P.
- L&B Realty Advisors, LLP
- LaSalle Investment Management, Inc.
- Link Logistics Real Estate Management LLC
- M2G Ventures LLC
- Macquarie Group Limited
- Manulife Investment Management
- Mapletree US Management, LLC
- MetLife Investment Management, LLC
- MIG Real Estate, LLC
- ML Realty Partners, LLC
- Morgan Stanley Real Estate Advisors, Inc.
- New York Life Real Estate Investors LLC
- Nuveen Real Estate
- Onni
- Onward Investors, LLC
- Outour Storage Investments
- Paragon Real Estate Investments
- Pennybacker Capital, LLC
- PGIM Real Estate
- Principal Real Estate Investors, LL
- Prologis, Inc.
- Quadrant Investment Properties, LLC
- Realco LLC
- RREEF Management Company
- Scout Capital Partners
- Sparks Enterprises, LP
- Spear Street Capital, LLC
- Sterling Bay, LLC
- Stockbridge Capital Group, LLC
- Stonemont Financial Group
- STRS Ohio
- Taurus Investment Holdings, LLC
- The Embry Companies, Inc.
- Treeview Real Estate Advisors L.P.
- TriGate Capital, LLC
- UBS Realty Investors, LLC
- USAA Real Estate Company
- VanTrust Real Estate, LLC
- VEREIT, Inc.
- Vero Capital
- Vornado Realty Trust
- Westcore Properties
- Wolverine Interests, LLC
- Woodbranch Management, Inc.
- Younan Properties, Inc.
- Quadrant Investment Properties, LLC
- Realco LLC
- RREEF Management Company
- Scout Capital Partners
- Sparks Enterprises, LP
- Spear Street Capital, LLC
- Sterling Bay, LLC
- Stockbridge Capital Group, LLC
- Stonemont Financial Group
- STRS Ohio
- Taurus Investment Holdings, LLC
- The Embry Companies, Inc.
- Treeview Real Estate Advisors L.P.
- TriGate Capital, LLC
- UBS Realty Investors, LLC
- USAA Real Estate Company
- VanTrust Real Estate, LLC
- VEREIT, Inc.
- Vero Capital
- Vornado Realty Trust
- Westcore Properties
- Wolverine Interests, LLC
- Woodbranch Management, Inc.
- Younan Properties, Inc.
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